1. Cookie policy – Telehouse

Telehouse International Corporation of Europe Ltd cookie policy

1.1 What are cookies?

When you visit the Telehouse (“Telehouse Website”), we collect certain data regarding your visit and activities via cookies. A cookie is a small file of letters and numbers that is stored on your computer or other device. Cookies help us to provide you with a good experience when you browse the Telehouse website and to improve our site. By continuing to browse the Telehouse website, you are agreeing to our use of cookies in accordance with this policy.

1.2 How do we use cookies?

We use the following cookies to ensure that the Telehouse website is working properly, to remember your user preferences and to understand how visitors use the Telehouse website so that we can better tailor our interactions with you:

Category 1 – Essential / Strictly necessary cookies.

These cookies are required to save your session and to carry out other activities that are strictly necessary for the operation of the Telehouse website, for example, in relation to the distribution of traffic. These cookies are session cookies, which are temporary and will expire when you close your browser. We use this category of cookie on the Telehouse website.

Category 2 – Analytical/performance cookies.

Analytical/performance cookies allow us to collect data about how visitors use the Telehouse website (for example, the number of visitors and how visitors move around our website when they are using it). This helps us to improve the way the Telehouse website works, for example, by assessing whether users are able to find what they are looking for easily and collecting data on any errors users might experience. We use this category of cookie on the Telehouse website.

Category 3 – Functionality cookies.

These cookies allow us to recognise you if you return to the Telehouse website from another website during the same browsing session. They are used to collect information about your preferences (for example, your choice of region or language) which helps us to improve your website experience. They also enable us to record when you have seen a policy or provided a consent which helps prevent repetitive pop-up messages or disclaimers.  We use this category of cookie on the Telehouse website.

Cookie nameCategoryPurposeMore information
GetQuanty2GetQuanty tracking cookieExpires after 1 year http://www.getquanty.com
Live Chat2Used to implement live chat function on siteExpire on browser close https://www.livechatinc.com/privacy-policy
StatCounter2Used to track visitor statisticsExpires in 2 years https://de.statcounter.com/about/cookies
CMSSplitMode2One of our CMS’ (Kentico) default cookieshttps://docs.kentico.com/k8/configuring-kentico/adding-cookie-law-consent-to-web-pages/reference-kentico-cookies
Session ID cookie1Standard ASP.NET cookie containing the user’s session IDExpires as soon as user navigates away
Authentication cookie1Used to store whether or not the user is logged inExpires as soon as user navigates away
Culture cookie2Utilised to store the users CMS cultureType: Culture Code, Expires: 1 year
Visitor Status cookie2Sets the visitor status (unknown/first visit/more visits)Type: Integer, Expires: 1 year
Current Visit Status Cookie2Sets the current visit status (throughout current day)Type: Integer, Expires: 23 hours
URL Referrer Cookie2User URL referrer. Remembers the page the user last visited.Type: Url String, Expires: 1 day
Form State cookie2Utilised for a check if the form state needs to be restored. Decides if the submitted fields in the form should be repopulated.Fields in the form should be repopulated. Type: Integer – ID, Expires: 10 minutes
Google Analytics2Utilised by Google Analytics to track visitor’s data on the website.http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html
Preferred Culture cookie3Storing details of the users preferred CMS cultureType: Culture Code, Expires: 1 year
CurrentTheme3Sets the current chosen themeType: Integer – ID, Expires: 23 hours
VisitorStatus3Sets the visitor status (unknown/first visit/more visits).Type: Integer – ID, 1 year

1.3 Third party cookies

Please note that the Telehouse website may link through to third party websites and third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

Several of the cookies we use are provided by third party providers as specified above. The third party operated services may be used to track your browsing habits in addition to the information specified and without our knowledge. Please refer to the privacy and/or cookie policy of the listed services for detailed information.

You may refuse the use of cookies by third parties by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Telehouse website.

By using the Telehouse website, you consent to the processing of data about you by the relevant third parties set out above in the manner and for the purposes described.

1.4 Managing cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. It is also possible to delete cookies that have been installed in the past.  However, if you use your browser settings to block all cookies (including essential/strictly necessary cookies) you may not be able to access all or parts of the Telehouse website.

1.5 General

You can find out more about cookies at www.allaboutcookies.org. This site will give you guidance on how to control and delete unwanted cookies you have already accepted. We reserve the right to amend this Cookie Policy from time to time. Any changes will be posted within this page and shall become effective as soon as they are posted.